Refund policy

Return Policy

We want you to love your items as much as we do. If you are not completely satisfied, please review our return policy below:

We have a 15-day return policy, which means you have 15 days after receiving your order to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@sexposure.co. Please provide your order number and reason for return. We will provide you with a return number and instructions on how to proceed. If you'd like to exchange your item for a different size or style, please indicate this in your email to our team.

Once inspected if your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at customerservice@sexposure.co.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as hats and socks which are considered final sale. 

Unfortunately, we cannot accept returns on final sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@sexposure.co.

 

Thank you for shopping with us. We appreciate your understanding and cooperation with our return policy. If you have any questions or need further assistance, please do not hesitate to contact us.